Whether you need to make a claim or just need information, you can save time by calling the right place, based on your needs:
Contact your broker for:
Contact Claims ( 1-866-692-8482/1-866-MYAVIVA) when you:
For general inquiries:
For all inquiries relating to billing:
To report a tip relating to fraud or a scam, report now:
To make a complaint:
Find out more about Aviva Canada's complaint resolution process.
Inquiring about a career with Aviva?
There when you need us
1-866-MYAVIVA (1-866-692-8482)
Call us and a claims care advisor will ensure you receive fast, reliable and personal support. Or submit your claim online.
For general inquiries call
1-800-387-4518
TTY:
1-800-855-0511
What is insurance?
Insurance is a safety net to protect you and your family’s financial well-being in the case of an unexpected loss. It is a legal arrangement that guarantees support in the event of a covered accident or incident.
Is the insurance industry regulated?
Yes, by provincial governments whose role it is to ensure fairness and quality in the industry.
How do I make a claim?
If you’re in a car accident or something happens to your home, claims experts will walk you through filing a claim. Call 1-866-692-8482 to begin.
Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.
The postal code you entered corresponds to a province we do not offer auto insurance due to government-run insurance plans.
Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.
Unfortunately, we are currently not offering this type of insurance in the province you have selected. We will be expanding our services over the coming months. Please continue to check back with us as we look forward to servicing your insurance needs.
Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.
The postal code you entered corresponds to a province we do not offer auto insurance due to government-run insurance plans.
Unfortunately, we are currently not offering this type of insurance in the province you have selected. We will be expanding our services over the coming months. Please continue to check back with us as we look forward to servicing your insurance needs.
